KCE AI

Privacy Policy & Terms of Service

🔒 We protect your privacy at every step of the way

Privacy Policy

Effective Date: June 21, 2025

Welcome to KCE IT Solutions, operating as KCE AI ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot services and related platforms.

1. Information We Collect

Personal Information:

  • Email address for account creation and login
  • Username and profile information
  • Payment information (if applicable)

Chat and Interaction Data:

  • Messages and conversations with AI models
  • User prompts, queries, and commands
  • AI-generated responses and content
  • Usage patterns and preferences
  • Session data and conversation history

Technical Data:

  • IP addresses and location data
  • Device information (browser, operating system, device type)
  • Log files and usage analytics
  • Cookies and similar tracking technologies
  • Error reports and diagnostic data

Uploaded Content:

  • Files, images, documents, and other media you share
  • Any content processed by our AI models

2. How We Use Your Information

We use your information to:

  • Provide AI chatbot services through multiple model providers
  • Process your requests and generate AI responses
  • Maintain and improve service quality
  • Ensure platform security and prevent abuse
  • Provide customer support
  • Analyze usage patterns for service enhancement
  • Comply with legal obligations

3. Third-Party AI Model Providers

Important: Our service integrates with multiple AI model providers including but not limited to:

  • Anthropic (Claude)
  • OpenAI (ChatGPT)
  • Google (Gemini)
  • DeepSeek
  • xAI (Grok)
  • Other AI service providers

Data Sharing with AI Providers:

  • Your messages and prompts are sent to the selected AI model provider
  • Each provider has their own privacy policies and data handling practices
  • We recommend reviewing the privacy policies of our AI partners

Data Processing by AI Providers:

  • AI providers may use your data to generate responses
  • Some providers may use data for model training (check individual policies)
  • Data retention periods vary by provider
  • Geographic data processing locations vary by provider

4. Data Retention and Storage

  • Chat history is stored securely on our servers
  • You can delete individual conversations or your entire chat history
  • Account data is retained until account deletion
  • Some data may be retained for legal compliance purposes
  • Backup data may persist for up to 90 days after deletion

5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security audits and monitoring
  • Access controls and staff training
  • Incident response procedures

6. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your chat history
  • Opt out of certain data collection
  • Withdraw consent for data processing

To exercise these rights, contact us at: kceai@email.com

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Updates to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes through our platform or email. Continued use after changes constitutes acceptance of the updated policy.

9. Contact Information

For privacy-related inquiries, please contact us at: kceai@email.com

Terms of Service

Effective Date: June 21, 2025

By accessing or using KCE AI services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not use our services.

1. Acceptance of Terms

By accessing or using KCE AI services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not use our services.

2. Eligibility and Account Requirements

Age Requirements:

  • You must be at least 13 years old to use our services
  • Users under 18 require parental or guardian consent
  • You must provide accurate account information

Account Responsibilities:

  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account access
  • You are responsible for all activities under your account

3. Description of Services

KCE AI provides:

  • Access to multiple AI chatbot models and assistants
  • Text generation and conversation capabilities
  • File upload and processing features
  • Custom AI solutions and integrations

4. Third-Party AI Models and Services

Model Availability:

  • We provide access to various AI models through third-party APIs
  • Model availability may change without notice
  • Different models may have different capabilities and limitations

Third-Party Terms:

  • Use of AI models is subject to their respective terms of service
  • You agree to comply with all applicable third-party terms
  • We are not responsible for third-party service interruptions

5. Acceptable Use Policy

Prohibited Uses:

  • Illegal activities or content
  • Harassment, abuse, or harmful content
  • Intellectual property infringement
  • Spam or unsolicited communications
  • Attempts to bypass security measures
  • Generation of misleading or false information
  • Adult content involving minors
  • Malicious code or security exploits

Content Restrictions:

  • Do not share personal information of others
  • Respect intellectual property rights
  • Follow community guidelines and ethical standards

6. User Content and Data

Your Content:

  • You retain ownership of content you create or upload
  • You grant us a license to process your content through AI models
  • You are responsible for the legality and appropriateness of your content

AI-Generated Content:

  • AI responses are generated automatically and may contain errors
  • You are responsible for verifying information accuracy
  • We do not guarantee the accuracy or reliability of AI outputs

7. Service Availability and Modifications

Service Level:

  • Services are provided "as is" without warranties
  • We do not guarantee uninterrupted service availability
  • We may modify, suspend, or discontinue services at any time

Updates and Changes:

  • We may update features, pricing, or terms at any time
  • Material changes will be communicated through our platform

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We provide services "as is" without warranties
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid for services
  • We are not responsible for third-party AI model performance

9. Termination

By You:

  • You may terminate your account at any time
  • Termination does not relieve payment obligations

By Us:

  • We may terminate accounts for terms violations
  • We may suspend services for security or legal reasons
  • We will provide reasonable notice when possible

10. Contact Information

For questions about these Terms of Service, email us at: kceai@email.com